Manage the Chaos and Communicate with Clarity - Behavior Science Class presented by the SMC

Description

Participants will leave with techniques and an understanding of how to overcome emotional hijacking and manage conflict. 
 

• The Behavior Science class is focused on two primary principles.
  • Emotional Intelligence
  • DISC profiling
• The purpose is of the class is designed to help professionals in the housing business with an approach to a transaction by understanding how a consumer comprehends and receives information. The objective of this 90-minute session is to introduce a strategy incorporating the primary 4 styles of DISC- Dominator, Influencer, Compliance, and Steady: while blending techniques in Emotional Intelligence.  Professionals will have a better grasp on how to approach consumers with a goal in achieving a high level of relationship management.